Privacy Policy

2. What this website does not do today

• No account creation or login on the website.
• No checkout or payment form on the website.
• No contact form that stores submissions on the website.
• No analytics cookies, advertising pixels, or third-party tracking scripts that we control in the current site code.
• No Discord embed, Whop embed, or chat widget on the website.

3. Whop purchases and billing

Paid access is sold through Whop, not through this website. When you purchase through Whop, Whop and its payment providers handle checkout, billing, subscription management, and the payment information collected during that process under their own terms and privacy practices.

We may receive the customer and subscription details Whop makes available to sellers so we can confirm access, support your membership, handle account issues, and enforce our Terms. We do not collect your full payment card number through this website.

4. Discord community activity

Community access is delivered through Discord. When you join the server or interact in it, Discord processes your account information, messages, uploads, device and network data, and other platform activity under Discord's own privacy policy.

Medallo Trading admins and moderators can see the content and information you choose to share inside the community and may use it to manage access, provide support, moderate discussions, and enforce community rules.

5. Cookies, analytics, and future marketing tools

Today, this website does not use analytics or advertising tools such as Meta Pixel, Google Analytics, or similar marketing trackers in the current codebase.

If we add analytics, conversion tracking, or advertising tools later, those tools may collect standard website and campaign data such as page views, browser and device information, referring pages, and conversion events. If that happens, we will update this policy and add any consent or opt-out controls required by law.

6. How we use information

• To operate, secure, and improve the website.
• To respond to support, access, or legal questions.
• To manage community access and customer support across the website, Whop, and Discord.
• To enforce our Terms, protect our rights, and prevent misuse of the community or content.
• To comply with legal obligations.

7. When we share information

We may share information with service providers that help us host the site, deliver email, process memberships, or operate the community. We may also disclose information when needed to comply with law, protect rights or safety, or support a business transfer.

We do not sell personal information collected through this website today.

8. Retention

We keep website-related emails and support records for as long as reasonably needed to respond, maintain business records, resolve disputes, and comply with legal obligations. Technical logs are generally retained according to provider defaults.

Whop and Discord keep data under their own retention practices and policies.

9. Your choices and rights

You can choose not to email us, not to click through to Whop, and not to join Discord. If you contact us directly, you may ask us to review, correct, or delete the information we control, subject to legal or operational limits.

Depending on where you live, you may have additional privacy rights. We handle requests for data we directly control. For account, billing, or platform data controlled by Whop or Discord, you should use their privacy tools or support channels.

10. External links and policy updates

The website links to third-party services including Whop, Instagram, and X. Once you leave our website, their own terms and privacy policies apply.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the Last Updated date above.

11. Contact

For privacy or support questions about this website or our direct communications, email hello@medallotrading.com. For legal or privacy requests that need formal handling, email legal@medallotrading.com.